Information Technology has become one of the most important resources to operate and manage organizations in the 21st century. It touches every facet of a modern enterprise, from customer service to operations, to social media, and to security. Over time, technology creates new jobs like mobile application developers, social media and business intelligence analysts, information security specialists, and data architects. Such jobs didn’t exist twenty, or even ten, years ago. Information technologies that integrate business functions across the enterprise, known as Enterprise Systems, have become the backbone of modern organizations.
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